2022 Product Roadmap
A Mid-Year Message to Our Valued Customers
Paradigm’s ongoing commitment to the core technology platforms you count on is setting the bar for the industry’s configuration, selling, and manufacturing solutions. With a significant increase in this year’s investment in technology and human resources across the Paradigm Omni™, Paradigm Nexus™, and Paradigm Vendo™ product lines, we continue proving why Paradigm is the technology leader for the building industry.
Thank you for your commitment to Paradigm. Your success represents our highest achievement, and we intend to maintain our role as the best choice of technology for your business.
Meaningful Investment for Real Business Challenges
With a proven configuration and quoting platform that has led the building industry for almost a quarter century, Paradigm Omni solves some of the toughest challenges manufacturers, dealers and distributors face. Even so, we’re committed to the continuous innovation that made this core platform the industry leader.
Here are just a few of the key investments in technological and human resources allocated for ensuring that Paradigm Omni leads the industry in boosting sales, reducing costs, and increasing your competitive position in the window and door business.
Building on work completed last year, Paradigm Omni is focusing on increased usability and end-user features that create an unbeatable customer experience. We will concentrate on keeping Paradigm Omni the fastest, most intuitive quoting system in the market, with changes such as:
- Improved customer management and sharing tools
- Improved navigation and controls for customer pricing
- Improved navigation, including view enhancements, view pinning, and collapsible lines
- Dealer managed groups and dealer charges
- Addition of Custom BOM Edits for Special Order configurations
- And more to come!
Self-service tools for manufacturers and retailers will continue to be a major initiative. Improvements will make it easier for system administrators to release product catalogs and images, manage users and clients, run Safeguard, and more. Here are a few examples of the self-service initiatives earmarked for 2022:
- New Paradigm Safeguard portal
- Client management
- Catalog release tools and image releases
- Description rule builder enhancements
- Improved API documentation
- Product positioning and merchandising functionality and an A/B testing platform
Paradigm will continue its laser focus on Paradigm Omni performance, security, and architecture. While much of this work will be behind the scenes, it’s critical to the ongoing improvement, scalability, and stability of the platform that delivers the high standard of service you expect.
We’re significantly increasing personnel dedicated to our security and architecture team and investing in more automation, scalability, and cloud innovations. In addition, the Paradigm Compliance team ensures we remain in SOC 2, Type 2 compliance with each new major release, so you can rest assured your data is in good hands.
Investing in Efficiency, Functionality, and User Experience
Navigating supply and demand issues is foremost on our customers’ minds, as they look ahead to what appears to be another record-setting year. Manufacturers have come to count on the Paradigm Nexus ERP to streamline production processes, improve decision-making, and reduce costs.
To that end, Paradigm will focus on helping manufacturers improve inventory efficiencies, address supply chain challenges, adding production planning tools, and improving customer communication and order-tracking functions. The ERP side of the business will also see significant increases in team size, to accelerate progress on the Paradigm Nexus UI and features, while making the product more web-enabled.
Also, the Nexus team has started development of a cloud-native ERP product to provide best-in-class capabilities, while reducing IT costs and streamlining implementations. Here are few examples of what’s in store for Paradigm Nexus.
We continue to convert our user base from the MasterPoint user interface to our more streamlined, intuitive, and accessible Paradigm Nexus applications. 2021 saw a major focus on mobile users on the shop floor and in the warehouse. In 2022, we’ll see a shift towards more traditional back-office roles. Examples include:
- Upgrading Capacity Control and Production Planning screens
- MRP and inventory functions and screens
- Shipping functions and screens and adding route planning
- Respond to supply chain and capacity issues by fine tuning make vs. buy assembly decisions or implementing line-switching adjustments
- Additional Nexus improvements for Receiving and Cycle Count planning
- Assembly reworks performed directly from Paperless Shop Floor interface
- Plant-level capacity visibility, load balancing, and production planning capabilities
- Shipping calendar enhancements for more advanced local delivery planning by customer
- Customer internal order tracking tools (Available in Paradigm Omni)
- Dealer Receiving functions
Investing in Digital In-Home Selling
We continue to invest in our next-generation in-home selling tool for Paradigm Omni, as renovation sales for windows and doors continue at record levels. Paradigm Vendo brings all the power of Paradigm Omni to sales consultants, plus a boatload of other features supporting in-home selling. Here’s a look at recent accomplishments and what’s coming:
Expertise when you need it
For more information about our commitment to your core platforms, including Paradigm Omni, Paradigm Nexus and Paradigm Vendo, feel free to contact your Professional Services Manager or Account Manager.