Paradigm Help Center

Paradigm Knowledge Base

Paradigm Help Center

Resolve product issues, get login help, submit support requests, and ask questions about Paradigm software. Powered by Jira Service Desk, the Paradigm Help Center lets customers with an account submit a ticket to get help.

Need an account?
Paradigm customers can access the Knowledge Base using the same login used for the Paradigm Help Center. If you are accessing the Knowledge Base for the first time, request an account from your Paradigm representative.

Dealers cannot access the knowledge base. The Paradigm Knowledge Base is for customers only. Dealers should direct all questions, concerns, and support requests to their manufacturer partner.

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Submitting a Ticket

Get in touch with your Paradigm support team to submit issues, requests, or questions through the Paradigm Help Center.

Our consulting teams are made up of people who understand the intersection of software, technology, and the building products industry. Each team brings a wide variety of skillsets and qualifications to the project.

Request Help from Paradigm and Receive Assistance:

  • Logging In
  • Updating Customer Profile
  • Creating a Request
  • Managing Requests
  • Reactivating a Delivered Request

Already have an account with the Paradigm Help Center and need assistance?