{"id":14337,"date":"2023-04-26T18:01:48","date_gmt":"2023-04-26T18:01:48","guid":{"rendered":"https:\/\/wtspstaging.wpengine.com\/?page_id=14337"},"modified":"2025-02-13T23:05:15","modified_gmt":"2025-02-13T23:05:15","slug":"paradigm-help-center","status":"publish","type":"page","link":"https:\/\/myparadigm.com\/fr\/paradigm-help-center\/","title":{"rendered":"Paradigm Help Center"},"content":{"rendered":"\n\n\t\t\n\t\t\tCustomer Assistance\n\t\t<h2>\n\t\t\tSoftware Support\n\t\t<\/h2>\n\t\t\t<p>Resolve product issues, get login help, submit support requests, and ask questions about Paradigm software. Powered by Jira Service Desk, the\u00a0<a href=\"https:\/\/portal.myparadigm.com\/servicedesk\/customer\/portals\" target=\"_blank\" rel=\"noopener\">Paradigm Help Center<\/a>\u00a0lets customers with an account submit a ticket to get help.<\/p>\t\t\n\t\t\t<a href=\"https:\/\/portal.myparadigm.com\/servicedesk\/customer\/portals\" target=\"_self\">\n\t\t\t\t\t\t\tLog in to the Help Center\n\t\t\t<\/a>\n\t<strong>Need an account?<\/strong><br \/>\nParadigm customers can access the Knowledge Base using the same login used for the Paradigm Help Center. If you are accessing the Knowledge Base for the first time, request an account from your Paradigm representative.\n\t<p><strong>Dealers cannot access the knowledge base.<\/strong> The Paradigm Knowledge Base is for customers only. Dealers should direct all questions, concerns, and support requests to their manufacturer partner.<\/p>\n\t\t\tContact your Support Team\n\t\t<h2>\n\t\t\tSubmitting a Ticket\n\t\t<\/h2>\n\t\t\t<p>Get in touch with your Paradigm support team to submit issues, requests, or questions through the Paradigm Help Center.Our consulting teams are made up of people who understand the intersection of software, technology, and the building products industry. Each team brings a wide variety of skillsets and qualifications to the project.<\/p>\t\t\n\t<p><strong>Request Help from Paradigm and Receive Assistance:<\/strong><\/p>\n\t<ul>\n\t\t\t<li>\n\t\t\t\tLogging In\n\t\t\t<\/li>\n\t\t\t<li>\n\t\t\t\tUpdating Customer Profile\n\t\t\t<\/li>\n\t\t\t<li>\n\t\t\t\tCreating a Request\n\t\t\t<\/li>\n\t\t\t<li>\n\t\t\t\tManaging Requests\n\t\t\t<\/li>\n\t\t\t<li>\n\t\t\t\tReactivating a Delivered Request\n\t\t\t<\/li>\n\t\t<\/ul>\n\t\t<h2>\n\t\t\tAlready have an account with the Paradigm Help Center and need assistance?\n\t\t<\/h2>\n\t\t\t<a href=\"https:\/\/portal.myparadigm.com\/servicedesk\/customer\/portals\" target=\"_self\">\n\t\t\t\t\t\t\tSubmit a Ticket\n\t\t\t<\/a>\n\n","protected":false},"excerpt":{"rendered":"<p>Customer Assistance Software Support Resolve product issues, get login help, submit support requests, and ask questions about Paradigm software. Powered by Jira Service Desk, the\u00a0Paradigm Help Center\u00a0lets customers with an account submit a ticket to get help. Log in to the Help Center Need an account? Paradigm customers can access the Knowledge Base using the&hellip;<\/p>\n","protected":false},"author":3,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"page_categories":[],"class_list":["post-14337","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.3 (Yoast SEO v27.3) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Paradigm Help Center - Paradigm Technology<\/title>\n<meta name=\"description\" content=\"Resolve product issues, get login help, submit support requests, and ask questions about Paradigm software.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/myparadigm.com\/paradigm-help-center\/\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Paradigm Help Center\" \/>\n<meta property=\"og:description\" content=\"Resolve product issues, get login help, submit support requests, and ask questions about Paradigm software.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/myparadigm.com\/paradigm-help-center\/\" \/>\n<meta property=\"og:site_name\" content=\"Paradigm Technology\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/myParadigmTechnology\/\" \/>\n<meta property=\"article:modified_time\" content=\"2025-02-13T23:05:15+00:00\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Dur\u00e9e de lecture estim\u00e9e\" \/>\n\t<meta name=\"twitter:data1\" content=\"1 minute\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/myparadigm.com\\\/paradigm-help-center\\\/\",\"url\":\"https:\\\/\\\/myparadigm.com\\\/paradigm-help-center\\\/\",\"name\":\"Paradigm Help Center - Paradigm Technology\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/myparadigm.com\\\/#website\"},\"datePublished\":\"2023-04-26T18:01:48+00:00\",\"dateModified\":\"2025-02-13T23:05:15+00:00\",\"description\":\"Resolve product issues, get login help, submit support requests, and ask questions about Paradigm software.\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/myparadigm.com\\\/paradigm-help-center\\\/#breadcrumb\"},\"inLanguage\":\"fr-FR\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/myparadigm.com\\\/paradigm-help-center\\\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/myparadigm.com\\\/paradigm-help-center\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\\\/\\\/myparadigm.com\\\/fr\\\/home\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Paradigm Help Center\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/myparadigm.com\\\/#website\",\"url\":\"https:\\\/\\\/myparadigm.com\\\/\",\"name\":\"Paradigm Technology\",\"description\":\"Software for the Building Industry\",\"publisher\":{\"@id\":\"https:\\\/\\\/myparadigm.com\\\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/myparadigm.com\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"fr-FR\"},{\"@type\":\"Organization\",\"@id\":\"https:\\\/\\\/myparadigm.com\\\/#organization\",\"name\":\"Paradigm Technology\",\"url\":\"https:\\\/\\\/myparadigm.com\\\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"fr-FR\",\"@id\":\"https:\\\/\\\/myparadigm.com\\\/#\\\/schema\\\/logo\\\/image\\\/\",\"url\":\"https:\\\/\\\/myparadigm.com\\\/wp-content\\\/uploads\\\/2023\\\/12\\\/Paradigm_favicon_web_p.jpg\",\"contentUrl\":\"https:\\\/\\\/myparadigm.com\\\/wp-content\\\/uploads\\\/2023\\\/12\\\/Paradigm_favicon_web_p.jpg\",\"width\":512,\"height\":512,\"caption\":\"Paradigm Technology\"},\"image\":{\"@id\":\"https:\\\/\\\/myparadigm.com\\\/#\\\/schema\\\/logo\\\/image\\\/\"},\"sameAs\":[\"https:\\\/\\\/www.facebook.com\\\/myParadigmTechnology\\\/\",\"https:\\\/\\\/www.linkedin.com\\\/company\\\/myParadigmTechnology\\\/\",\"https:\\\/\\\/www.youtube.com\\\/channel\\\/UC8khFPtIe_j0A7K0zLL5VBA\"]}]}<\/script>\n<!-- \/ Yoast SEO Premium plugin. -->","yoast_head_json":{"title":"Paradigm Help Center - Paradigm Technology","description":"Resolve product issues, get login help, submit support requests, and ask questions about Paradigm software.","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/myparadigm.com\/paradigm-help-center\/","og_locale":"fr_FR","og_type":"article","og_title":"Paradigm Help Center","og_description":"Resolve product issues, get login help, submit support requests, and ask questions about Paradigm software.","og_url":"https:\/\/myparadigm.com\/paradigm-help-center\/","og_site_name":"Paradigm Technology","article_publisher":"https:\/\/www.facebook.com\/myParadigmTechnology\/","article_modified_time":"2025-02-13T23:05:15+00:00","twitter_card":"summary_large_image","twitter_misc":{"Dur\u00e9e de lecture estim\u00e9e":"1 minute"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/myparadigm.com\/paradigm-help-center\/","url":"https:\/\/myparadigm.com\/paradigm-help-center\/","name":"Paradigm Help Center - Paradigm Technology","isPartOf":{"@id":"https:\/\/myparadigm.com\/#website"},"datePublished":"2023-04-26T18:01:48+00:00","dateModified":"2025-02-13T23:05:15+00:00","description":"Resolve product issues, get login help, submit support requests, and ask questions about Paradigm software.","breadcrumb":{"@id":"https:\/\/myparadigm.com\/paradigm-help-center\/#breadcrumb"},"inLanguage":"fr-FR","potentialAction":[{"@type":"ReadAction","target":["https:\/\/myparadigm.com\/paradigm-help-center\/"]}]},{"@type":"BreadcrumbList","@id":"https:\/\/myparadigm.com\/paradigm-help-center\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/myparadigm.com\/fr\/home\/"},{"@type":"ListItem","position":2,"name":"Paradigm Help Center"}]},{"@type":"WebSite","@id":"https:\/\/myparadigm.com\/#website","url":"https:\/\/myparadigm.com\/","name":"Paradigm Technology","description":"Software for the Building Industry","publisher":{"@id":"https:\/\/myparadigm.com\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/myparadigm.com\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"fr-FR"},{"@type":"Organization","@id":"https:\/\/myparadigm.com\/#organization","name":"Paradigm Technology","url":"https:\/\/myparadigm.com\/","logo":{"@type":"ImageObject","inLanguage":"fr-FR","@id":"https:\/\/myparadigm.com\/#\/schema\/logo\/image\/","url":"https:\/\/myparadigm.com\/wp-content\/uploads\/2023\/12\/Paradigm_favicon_web_p.jpg","contentUrl":"https:\/\/myparadigm.com\/wp-content\/uploads\/2023\/12\/Paradigm_favicon_web_p.jpg","width":512,"height":512,"caption":"Paradigm Technology"},"image":{"@id":"https:\/\/myparadigm.com\/#\/schema\/logo\/image\/"},"sameAs":["https:\/\/www.facebook.com\/myParadigmTechnology\/","https:\/\/www.linkedin.com\/company\/myParadigmTechnology\/","https:\/\/www.youtube.com\/channel\/UC8khFPtIe_j0A7K0zLL5VBA"]}]}},"_links":{"self":[{"href":"https:\/\/myparadigm.com\/fr\/wp-json\/wp\/v2\/pages\/14337","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/myparadigm.com\/fr\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/myparadigm.com\/fr\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/myparadigm.com\/fr\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/myparadigm.com\/fr\/wp-json\/wp\/v2\/comments?post=14337"}],"version-history":[{"count":0,"href":"https:\/\/myparadigm.com\/fr\/wp-json\/wp\/v2\/pages\/14337\/revisions"}],"wp:attachment":[{"href":"https:\/\/myparadigm.com\/fr\/wp-json\/wp\/v2\/media?parent=14337"}],"wp:term":[{"taxonomy":"page_categories","embeddable":true,"href":"https:\/\/myparadigm.com\/fr\/wp-json\/wp\/v2\/page_categories?post=14337"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}