{"id":14288,"date":"2023-03-15T17:39:40","date_gmt":"2023-03-15T17:39:40","guid":{"rendered":"https:\/\/wtspstaging.wpengine.com\/ressources\/soutien\/"},"modified":"2024-12-11T23:39:19","modified_gmt":"2024-12-11T23:39:19","slug":"support","status":"publish","type":"page","link":"https:\/\/myparadigm.com\/fr\/resources\/support\/","title":{"rendered":"Soutien"},"content":{"rendered":"\n\n\t\t<h1>\n\t\t\tSupport logiciel\n\t\t<\/h1>\n\t\t\t<p>Paradigm offre une aide pratique 24h\/24 et 7j\/7 aux clients. <\/p>\t\t\n\t\t\tSoutien \u00e0 la client\u00e8le \n\t\t<h2>\n\t\t\tCentre d&rsquo;aide Paradigm\n\t\t<\/h2>\n\t\t\t<p>R\u00e9solvez les probl\u00e8mes de produits, obtenez de l&rsquo;aide pour vous connecter, soumettez des demandes d&rsquo;assistance et posez des questions sur les logiciels Paradigm. Propuls\u00e9 par Jira Service Desk, le centre d&rsquo;aide Paradigm permet aux clients disposant d&rsquo;un compte de soumettre un ticket pour obtenir de l&rsquo;aide.&gt;Paradigm Help Center lets customers with an account submit a ticket to get help.<\/p>\t\t\n\t\t\t<a href=\"https:\/\/portal.myparadigm.com\/servicedesk\/customer\/portals\" target=\"_blank\" rel=\"noopener\">\n\t\t\t\t\t\t\tConnectez-vous au Help Center\n\t\t\t<\/a>\n\t<strong>Besoin d&rsquo;un compte?<\/strong><br \/>\nLes clients Paradigm peuvent acc\u00e9der au centre d&rsquo;aide Paradigm en utilisant le m\u00eame identifiant que celui utilis\u00e9 pour la base de connaissances Paradigm. Si vous acc\u00e9dez au centre d&rsquo;aide Paradigm pour la premi\u00e8re fois, demandez un compte \u00e0 votre repr\u00e9sentant Paradigm. \n\t<p><em>Les revendeurs ne peuvent pas acc\u00e9der au centre d&rsquo;aide. Le centre d&rsquo;aide Paradigm est r\u00e9serv\u00e9 aux clients. Les revendeurs doivent adresser toutes les questions, pr\u00e9occupations et demandes d&rsquo;assistance \u00e0 leur partenaire fabricant.  <\/em><\/p>\n\t\t\tContactez votre \u00e9quipe d&rsquo;assistance \n\t\t<h2>\n\t\t\tSoumettre un ticket\n\t\t<\/h2>\n\t\t\t<p>Contactez votre \u00e9quipe d&rsquo;assistance Paradigm pour soumettre des probl\u00e8mes, des demandes ou des questions via le centre d&rsquo;aide Paradigm.Nos \u00e9quipes de consultants sont compos\u00e9es de personnes qui comprennent l&rsquo;intersection des logiciels, de la technologie et de l&rsquo;industrie des produits de construction. Chaque \u00e9quipe apporte une grande vari\u00e9t\u00e9 de comp\u00e9tences et de qualifications au projet.<\/p>\t\t\n\t<p><strong>Demandez de l&rsquo;aide \u00e0 Paradigm et recevez de l&rsquo;aide:<\/strong><\/p>\n\t<ul>\n\t\t\t<li>\n\t\t\t\tSe connecter\n\t\t\t<\/li>\n\t\t\t<li>\n\t\t\t\tMise \u00e0 jour du profil client\n\t\t\t<\/li>\n\t\t\t<li>\n\t\t\t\tCr\u00e9ation d&rsquo;une demande\n\t\t\t<\/li>\n\t\t\t<li>\n\t\t\t\tGestion des demandes\n\t\t\t<\/li>\n\t\t\t<li>\n\t\t\t\tR\u00e9activer une demande livr\u00e9e\n\t\t\t<\/li>\n\t\t<\/ul>\n\t\t<h2>\n\t\t\tVous avez d\u00e9j\u00e0 un compte avec le centre d&rsquo;aide Paradigm et avez besoin d&rsquo;aide ?\n\t\t<\/h2>\n\t\t\t<a href=\"https:\/\/portal.myparadigm.com\/servicedesk\/customer\/portals\" target=\"_blank\" rel=\"noopener\">\n\t\t\t\t\t\t\tSoumettre un ticket\n\t\t\t<\/a>\n\n","protected":false},"excerpt":{"rendered":"<p>Support logiciel Paradigm offre une aide pratique 24h\/24 et 7j\/7 aux clients. Soutien \u00e0 la client\u00e8le Centre d&rsquo;aide Paradigm R\u00e9solvez les probl\u00e8mes de produits, obtenez de l&rsquo;aide pour vous connecter, soumettez des demandes d&rsquo;assistance et posez des questions sur les logiciels Paradigm. Propuls\u00e9 par Jira Service Desk, le centre d&rsquo;aide Paradigm permet aux clients disposant&hellip;<\/p>\n","protected":false},"author":7,"featured_media":16059,"parent":14255,"menu_order":19,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"page_categories":[],"class_list":["post-14288","page","type-page","status-publish","has-post-thumbnail","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.2 (Yoast SEO v27.2) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Soutien - Paradigm Technology<\/title>\n<meta name=\"description\" content=\"R\u00e9solvez les probl\u00e8mes de produits, soumettez des demandes d&#039;assistance et posez des questions sur les logiciels Paradigm.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/myparadigm.com\/fr\/resources\/support\/\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Soutien\" \/>\n<meta property=\"og:description\" content=\"R\u00e9solvez les probl\u00e8mes de produits, soumettez des demandes d&#039;assistance et posez des questions sur les logiciels Paradigm.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/myparadigm.com\/fr\/resources\/support\/\" \/>\n<meta property=\"og:site_name\" content=\"Paradigm Technology\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/myParadigmTechnology\/\" \/>\n<meta property=\"article:modified_time\" content=\"2024-12-11T23:39:19+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/myparadigm.com\/wp-content\/uploads\/2023\/11\/Paradigm-Softwares-Support-Header_3800x1066-1.png\" \/>\n\t<meta property=\"og:image:width\" content=\"3800\" \/>\n\t<meta property=\"og:image:height\" content=\"1066\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Dur\u00e9e de lecture estim\u00e9e\" \/>\n\t<meta name=\"twitter:data1\" content=\"2 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/myparadigm.com\/fr\/resources\/support\/\",\"url\":\"https:\/\/myparadigm.com\/fr\/resources\/support\/\",\"name\":\"Soutien - 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